Viktoriya Ilyushkina Website

Mentorship support in building management systems

from an HR leader with 20 years of experience in leading Ukrainian companies and international projects

For business owners and executives who want to break free from operational chaos and focus on strategy and growth

6 reasons, why a business cannot reach the next level:

No strategy or clear direction

The business moves forward without a defined purpose or growth strategy. Tasks arise chaotically, decisions are made situationally, and employees act unsynchronized. Work standards vary, making business scaling impossible.

Lack of clear structure and role distribution

Functional areas and employee roles have evolved historically without considering growth stages or key details. Functions overlap, accountability is vague, and structural changes happen randomly.

Ineffective processes and performance metrics

There are no clear metrics and checkpoints — or they don’t work. Decisions are made ad hoc, plans exist but rarely match reality, and it’s difficult to measure process or employee efficiency.

The leader is stuck in operations or has hit a managerial “ceiling”

The leader personally handles day-to-day issues, is forced to dive into details, and becomes the company’s “bottleneck.” At this stage, systemic leadership and management skills are often lacking, limiting growth.

Weak team and ineffective hiring

The team has grown historically. There may be “stars,” but overall employees are burned out or disengaged. The competencies and emotional maturity needed for the next step are missing. Hiring is inconsistent, turnover is high, and team efficiency requires change.

Non-transparent corporate culture and poor internal communication

The company often operates in emergency mode, work standards are unclear, and values are not integrated into employees’ mindset. Important information is lost after conversations, misunderstandings spark conflicts, and team exhaustion prevents growth.

If one or more of these factors sound familiar, it means the company lacks a structured management system and the team needs stronger managerial competencies.

How we define what really needs correction with a client

I deliver only tested, modern management tools while enhancing the leader’s awareness and skills at every stage of the process

Comprehensive diagnostics

Together, we dive deep into the problem context, break down root causes, identify cause-effect relationships, and build a “symptom map” to address

Building a management model aligned with goals

We define the desired result and the future model to replace the current state. Together we create a vision of change, define success metrics, and map the step-by-step path toward implementation.

Change enablement

I support the client through coaching, mentoring, training, sharing tools and expertise, and working with real cases—or a mix of these approaches, tailored to the client’s context and business maturity.

Anchoring results and developing new skills

I help the client integrate key elements—organizational structure, processes, team, and leadership competencies—into a systemic management approach. I foster systems thinking and prevent regression to outdated work methods.

Передаю тільки перевірені сучасні інструменти управління, підвищую свідомість і компетентність керівника на кожному етапі роботи

See how it works

Results you can expect from our work together

Дієву систему управління, здатну до маcштабування

Tools and leadership competencies aligned with international business standards

Інструменти та компетенції менеджера та

Reduced risks and costs of mistakes through support during change and decision-making

Мінімізацію ризиків та витрат від помилок через підтримку під час змін і

More time for growth and personal pursuits

A functional management system designed for scalability

Дієву систему управління, здатну sdдо маcштабування

A team capable of delivering results without micromanagement

Команду, здатну досягти результатів без мікроменеджменту

Confidence built on continuous professional and personal growth

Results you can expect from our work together

A functional management system designed for scalability

Tools and leadership competencies aligned with international business standards

A team capable of delivering results without micromanagement

Reduced risks and costs of mistakes through support during change and decision-making

Confidence built on continuous professional and personal growth

More time for growth and personal pursuits

Expertise backed by experience

Viktoriya Ilyushkina

Mentor to business owners and team leaders in developing systemic management approaches

PCC Coach of International Coaching Federation (ICF)

Graduate of certified Change Management programs (ACMP)

20+ years

Building HR functions, implementing HR projects, and leading transformations in Ukraine and internationally

1000+ hours

Mentoring and coaching team leaders

600+ hours

Training executives in leadership and management competencies

30+ completed projects

Addressing business owners’, executives’, and teams’ requests

Choose your options for working together

Mentorship & coaching support

Individual or team-based collaboration with the owner and key leaders to achieve goals tailored to the business context

Format:

Mentoring or coaching session package (70–90 minutes per session)

Training, workshops, and practical sessions with teams

Delivering comprehensive training programs for executives and their teams focused on developing managerial and leadership skills and building a systemic approach to management

Format:

Comprehensive leadership program (4 modules, 4 months — in development)

2-day trainings on managerial and leadership competencies

Comprehensive management system audit

In-depth analysis of the business context, growth vectors, processes, management model, and inefficiency points identifying “resource leaks” (time, money, energy, reputation, etc.)

Format:

Series of interviews with owner/CEO

Detailed change roadmap with explanations and tools

Management transformation & HR project implementation

Launching change management projects aligned with international standards

Optimizing organizational structures and processes, introducing key performance indicators

Format:

Individual project-based work (from 6 months)

Strategic business planning

Developing a vision

Defining a management model for each stage of growth

Designing a strategy and change roadmap

Format:

Strategic session with owner/CEO

A clear development strategy that can be communicated across the company

Leadership team development

Creating competency profiles

Conducting final interviews with key managers

Supporting HR functions and recruiters, and evaluating their performance

Format:

Individual work and consultations

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Client feedback about our collaboration

Volodymyr Hurlov

Owner, Legal Aid Law Firm

I truly value our cooperation! I had my vision of processes, but working with Viktoriya helped me see them differently—through systemic approaches and a higher-level perspective.

Thanks to this, I now see a full picture where before I only saw fragments. Viktoriya always keeps the focus on results: agreements are not lost, and work gets completed.

This combination of structure and reliability is the most valuable for me.

Yevheniia Denysenko

Learning & Development professional, UK

I am truly impressed and deeply satisfied with the coaching experience.

Viktoriya demonstrates a profound and systematic approach, creating a safe and trusting atmosphere that fosters open dialogue and meaningful reflection.

With remarkable precision, she highlights key insights and asks thoughtful, masterfully crafted questions that elevate the conversation to a new level of awareness — sometimes guiding me inward, toward deeper self-understanding, and at other times upward, toward strategic thinking and long-term planning.

This dynamic approach allows for a thorough exploration of challenges, regardless of their complexity or scale. Overall, coaching has significantly shifted my perspective toward a more structured and higher-level vision.